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Agile Capability

In the last decade there has been an increasing trend towards agile practices in IT organizations. In a dynamic world, these practices have helped companies to accelerate product delivery and manage rapidly changing priorities.

We provide Agile Consulting and Training services to help organizations and teams transition to Agile methods and realize their true potential.


The Challenge of Egypt® – Gamification for Agility

Training courses:

Disciplined Agile Certification Workshops

SAFe Certification Courses

Agile and Scrum – Introducing the new way of working

Agile for Product Owners – Steering the Team to Success

Agile for Scrum Masters – Orchestrating Team Success

Agile in Practice – Jumpstarting A Scrum Team

Agile for Senior Managers – Empowerment for Better Business Results

Creating Agile Coaches – Enabling Agile Teams and Organizations

Agile Project Management – Collaborating to Deliver Value

Agile Program Management – Delivering Large Products

Agile for All – An Orientation

PMP Certification Preparatory Course

Demystifying DevOps – End to end Agility

ITIL v4.0 Foundation

Manage Project Schedule Effectively using MSP

Agile Coaching services:

Agile Team Lift-off – Setting up Teams for Success

Agile Coaching Services – Enabling Organizations and Teams for Success



Gaming to embed the attitude, culture and behavior of Agility

Agile is clearly becoming the norm in the development community.

Agile organizations state several benefits of adopting agile, with ability to manage changing priorities topping the list, followed by project visibility, business/IT alignment and team morale.

Like any behavior change, Agile comes with its own set of challenges. Organizations implement Agile frameworks, but they do not embed the new behavior in the organization or define a shared picture on how all teams should run their projects.

By playing an interactive business simulation, we will bring about the Attitude, Behaviorand Cultureaspects of Agility and relate them to real life situations in agile projects. Through practice, these aspects get embedded into the minds of the participants and this enables them to become successful Agile team members.

The scenario takes place 4000 years ago in ancient Egypt. The mighty Pharaoh is fighting wars to protect his country. There is a risk he could be fatally wounded at any moment. Just like every Pharaoh he wants to secure his afterlife, and to take his treasures and weapons with him. For this, he wants to build a mighty pyramid and other structures, and you are his project team.

Learning outcomes:

  • Translate Agile methods into practice
  • Deliver value as a self-organized team
  • Set up the team with the associated roles, tasks and respossibilities
  • Manage project risks
  • Resolve project issues
  • Manage changes
  • Stay customer focused and set the right priorities
  • Develop communication and team competences.

Duration: 1 day (12-14 participants)

Target audience:

Professionals planning to hone skills to apply Agile in projects


Understand the fundamentals of agile and lean approaches like Scrum, Kanban, SAFe® and more, along with how to implement the Disciplined Agile tool kit to choose your way of working (WoW™) based on the situation you face.


  • Understand the Disciplined Agile mindset and its underlying principles, such as pragmatism, the power of choice and adapting to context.
  • Explore multiple leading agile and lean approaches like Scrum, Kanban, SAFe® and more.
  • Enhance pragmatism and critical thinking around decision making
  • Learn about the fundamentals of agile and lean, and how to use both approaches effectively.
  • Learn how to apply the Disciplined Agile tool kit to discover the best way of working (WoW) for you and your agile team in your unique situation.

Content Outline

  • Significance of the Disciplined Agile Mindset
  • Business agility and its  value proposition of DA
  • DA principles and how they are core to what sets Disciplined Agile apart from other agile frameworks
  • Which situations each of the DA life cycles is best applied
  • DA Practice of choosing a team’s way of working (WoW)
  • Foundations of Agile& Lean
  • How people are organized into DA teams
  • Primary DA roles and how they each are key to the success of a self-organizing agile team

Requirements and Target Audience

  • No agile experience is required
  • 2-day (14 hours) training


DASSM certification equips participants to lead the Agile team and / or multiple agile teams successfully and helps them with taking more complex initiatives for your organization. With DASSM, you are on your way to master the agile mindset and adopt Scrum and Lean approach using DA toolkit to choose your WoW (Way of Working) to achieve better outcomes.


  • Take a deep dive into the Disciplined Agile tool kit to develop a comprehensive understanding of the hundreds of practices and strategies it contains and the trade-offs of applying them.
  • Apply the Disciplined Agile tool kit in hands-on exercises to guide your team in choosing and evolving your best way of working (WoW) in real-life situations.
  • Use the tool kit to solve complex challenges commonly encountered in development and operational teams, the value stream, and at the enterprise level.
  • Learn how to design and implement metrics that measure your improvements in areas where your teams are struggling.
  • Understand how to nurture emotional intelligence.

Content Outline

  • Describe the roles and responsibilities of DASSM
  • Apply tactical business agility
  • Use the DA tool kit to optimize how the team works with the Disciplined DevOps & value stream layer:
  • Use the DA tool kit to optimize the flow of work and solve challenges related to coordinating and collaborating across teams, or within a larger team of teams.
  • Demonstrate how to solve challenges using the goal diagrams.
  • Demonstrate how to use healthy and unhealthy language to solve a conflict. Identify the DA role responsible for planning.

Requirements and Target Audience

  • Two years of agile experience is required
  • 2-day (14 hours) training



Making Agile practices work effectively in large-scale environments

The Scaled Agile Framework® (abbreviated as SAFe®), is a set of organization and workflow patterns for guiding enterprises in scaling lean and agile practices. SAFe®has been recognized as the most common approach to scaling agile practices.

SAFe®implementations have provided significant increase in employee engagement, increased productivity, faster times to market, and overall higher quality.

SAFe®gives detailed guidance for work at the enterprise Portfolio, Solution, Program and Team levels, and is designed to meet the needs of all stakeholders within an organization.

SAFe®Certification Courses:


SAFe®Product Owner / Product Manager

SAFe®Scrum Master

SAFe®for Teams

Duration:2 days for each course, followed by online certification exam


PMI®is the world’s leading provider of Project Management certifications

The use of Agile as an approach to managing projects is growing rapidly all over the world. The PMI-ACP® (Agile Certified Practitioner) certification recognizes knowledge of agile principles, practices and tools and techniques across agile methodologies.

This course covers the PMI-ACP® Examination Content Outline, on which the PMI-ACP® certification exam is based. It provides an essential knowledge of Agile along with a detailed coverage of the examination content.

This course prepares the participants for the PMI-ACP® exam through a series of 7 Mock Tests and a final 60-question Mock Exam.

Course coverage:

  • Learn about the requirements and process for PMI- ACP® certification
  • Learn the 10 Tools and Techniques and 43 Knowledge and Skills areas that constitute the PMI-ACP® Examination Content Outline
  • Understand the Agile Manifesto and Principles
  • Acquire in-depth knowledge of scrum – the most commonly used Agile framework
  • Understand the basics of other major agile frameworks – XP, Lean and KANBAN
  • Learn popular Agile techniques for estimation, planning, requirements definition, communication, progress tracking, etc.
  • Understand project management in the Agile context

Duration: 3 days

Target audience:

Scrum Masters, Product Owners, Project Managers, Business Analysts, Developers/QA, PMO Leaders, and other agile practitioners interested in acquiring the PMI-ACP® certification



“Changing practices is one thing; changing minds is quite another” 
― Mike Cohn, Agile guru

In the last decade there has been an increasing trend towards agile practices in IT organizations. In a dynamic world, these practices have helped companies to accelerate product delivery and manage rapidly changing priorities.

Scrum is the most widely used Agile framework for delivering software.

This workshop helps you apply agile practices using a simulation. You will have hands on exercises to experience how a real-world Scrum project goes from initiation and planning to actual delivery.

After attending the workshop, you will be able to

  • Understand and develop the Agile mindset in a project
  • Understand the Scrum Framework and roles
  • Collaborate to find innovative solutions
  • Plan and track an Agile project at four levels – Road map, release, sprint and daily
  • Help define and refine Agile requirements
  • Estimate collaboratively
  • Run Sprint Ceremonies – planning, daily stand-up, review and retrospective
  • Enhance your Agile practices using multiple frameworks like Kanban and XP

Duration: 2 days

Target audience:

Professionals having exposure to software development and delivery, planning to transition to Agile as Product Owners, Scrum Masters and Team Members

Program Managers, Delivery Managers, Project Managers, Product Managers, Tech Leads, Developers, Testers, Business Analysts




The Product Owner is the Voice of the Customer.

Product Owners represent the customer and bridge the gap between the end user and development team. They own the requirements and work closely with the team to ensure that product meets the needs of the end user.

The program helps product owners to envision the product, develop requirements, prioritize them and steer the project towards successful completion.

Course coverage:

  • Develop the agile mindset
  • Understand the Scrum framework and the role of the self-organized team
  • Learn the agile development life cycle
  • Envision the final product along with the stakeholders
  • Define and prioritize epics
  • Breakdown epics into stories in collaboration with the team
  • Elaborate stories and develop acceptance criteria
  • Engage with the team to estimate, plan and develop the right product
  • Align the expectations of the management with work of the team

Duration:2 or 3 days

Target audience:

Experienced developers, business analysts, project managers, product managers and program managers, who want to transition to a Product Owner role.



Scrum Masters are Servant Leaders.

The Scrum Master is responsible for promoting and supporting Scrum. Scrum Masters do this by helping everyone understand Scrum theory, practices, rules, and values.

Scrum Masters act as servant leaders, offering service to others while promoting a sense of community and supporting a shared decision-making power.

A Scrum Master serves the product owner by making sure that the goals, scope and product domain are clear to everyone on the Scrum team. For the Scrum team, a Scrum Master acts as a coach, helping them to self-organize and work cross-functionally. Finally, the Scrum Master also helps the organization by leading and coaching the transition into a Scrum framework

This program helps Scrum Masters to understand their role and set up their teams for success.

Course coverage:

  • Understand the agile mindset
  • Learn the Scrum framework and the role of the Product Owner
  • Tailor the Scrum Framework for your team
  • Help your Product Owner and team in defining Agile requirements
  • Enable the team to estimate, plan and track their work
  • Facilitate the Scrum ceremonies
  • Support your team by removing impediments
  • Bring in a continuous improvement culture
  • Create Information Radiators to share real time status to all stakeholders

Duration: 2 or 3 days

Target Audience:

All managers and development professionals who want to transition to a Scrum Master role.



Agile is easy to learn but hard to practice.

Agile practices like any other skills are best learnt when they are applied under the guidance of an agile coach.

This workshop helps you apply agile practices using a simulation. You will have hands on exercises to experience how a real-world Agile project goes from initiation and planning to actual delivery.

This workshop will give you a jump start to deliver an Agile project from the very next day!

Course coverage:

  • Understand and develop the Agile mindset in a project
  • Deliver software as a self-organized team using the Scrum framework
  • Collaborate to find innovative solutions
  • Plan and track an Agile project at four levels – Road map, release, sprint and daily
  • Help define and refine Agile requirements
  • Estimate collaboratively
  • Run Sprint Ceremonies – planning, daily stand-up, review and retrospective
  • Enhance your Agile practices using multiple frameworks like Kanban and XP

Duration: 3 days

Target audience:

This program can be used to launch an Agile team.

Others who can attend are professionals having exposure to software development and delivery, planning to transition to Agile.



The success or failure of an agile transition rests on the shoulders of executive leadership.

Agile can’t stay just at the team level. Such an Agile transformation only creates disturbance and widens the gap between the management and teams. And the more Agile the teams are, the bigger the disconnect is. 

To get the real benefits of Agile, leaders also need to embrace the Agile mindset. Adopting Agile practices brings significant changes in organizations and leadership styles. Leaders need to know the new paradigm and support it in order to realize its true benefits.

This program helps leaders to understand their role in the Agile way of working by bringing up real world problems,  helping leaders to assess their reality and map their next steps in the Agile journey.

Course coverage:

  • Understand the manifesto and principles of Agile, leading to the Agile mindset
  • Learn how software is developed and delivered using the Agile frameworks
  • Understand the Agile roles and how they differ from traditional roles
  • Learn the servant leadership styles that align with the agile way of working.
  • Understand the road map of an Agile transformation and the role of the executives
  • Learn about cross functional self-organized teams

Duration: 4 hours / 1 day

Target audience:

Senior executives and managers of Agile teams



The agile coach’s ultimate goal is to arm agile teams with the right knowledge, tools and training so that they will be able to use agile to its full potential.

Agile Coaches partner with organizations, teams and individuals to help them in the strategic application of Agile frameworks. They enable everyone to understand, set up, implement and continuously improve Agile processes.

This program helps Agile Coaches to understand the art of coaching in the context of Agile implementation. Coaches can then work with teams and organizations to establish Agile methods and continuously enhance agility. 

Course coverage:

  • Understand coaching concepts
  • Apply the tools and techniques of coaching in the Agile Coaching context
  • Define roll out strategies, processes and metrics to implement Agile frameworks
  • Gather management expectations and help teams to align with them
  • Enable teams to assess their agility, identify their areas of improvement and continuously improve their performance
  • Engage with business leaders and Agile role holders to help them to perform their roles effectively

Duration: 2 days

Target Audience:

Experienced Agile practitioners



“Project management is the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements” (PMI)

Any project, whether it Is traditional or agile, needs to have an effective management of scope, time, cost, quality, communication, resources, stakeholders, risk and procurement, All projects go through the life cycle of initiation, planning, execution, monitoring / control and closure.

This program interprets the project management knowledge areas and process groups in the agile context. It enables traditional organizations and Project Managers to understand and transition into the Agile environment.

Course coverage:

  • Understand the agile manifesto, principles and roles
  • Learn the Agile development life cycle
  • Initiate the Agile project – develop a Vision and Road Map
  • Plan the Agile project – develop a Release Plan and perform Iteration Zero
  • Execute the Agile project – deliver the product iteratively
  • Monitor and control the Agile project – track performance, progress and quality with metrics
  • Close the Agile project – iteratively, after every release and at the end of the project

Duration:2 days

Target Audience:

Experienced developers, business analysts, project managers, product managers and program managers



Agile Program Managers orchestrate the efforts of the multiple teams to ensure that they work together effectively towards the common goal of producing value for their stakeholders.

An IT program is a large IT delivery team composed of two or more sub-teams. When large products need to be developed, several agile teams need to work together to deliver the business benefits. This brings in complications related to dependencies, varying speed, prioritization and integration across teams. 

This program helps Program Managers to orchestrate successful products in multi-team Agile implementations. It enables existing program and project managers to transition into an agile environment.

Course coverage:

  • Understand the agile manifesto, principles and roles
  • Learn the Agile development life cycle
  • Envision business benefits to the stakeholders  and engage them to ensure their delivery
  • Practice servant leadership
  • Establish effective governance mechanisms
  • Enable and ensure collaboration across teams for planning, tracking & delivery of products

Duration: 2 Days

Target Audience:

Experienced project managers, product managers, delivery managers and program managers



DevOps is the practice of development and operations working together as one team throughout the entire life cycle of a product.

DevOps is a combination of software development (Dev) and information technology operations (Ops). DevOps is a set of software development practices that aim to shorten the systems development life cycle while delivering features, fixes, and updates frequently in close alignment with business objectives.

This course introduces the principles of DevOps and helps the participants to understand the cultural and technical aspects of DevOps.  It also looks at the current state of DevOps in the IT industry.

Course coverage:

  • DevOps – What and Why
  • CAMS – The Four Pillars of DevOps
  • DevOps and Scrum
  • DevOps and Automation
  • State of DevOps Survey 2017
  • Implementing DevOps

Duration: 1 day

Target audience:

All software professionals (Program Managers, Delivery Managers, Project Managers, Product Managers, Tech Leads, Developers, Testers, Business Analysts), executives and non-IT teams



Well begun is half done!

The Scrum Team Liftoff is for product teams who want to accelerate quickly to a high degree of effectiveness through learning and team formation while developing a strong understanding of the Scrum framework. This three day, hands-on, interactive experience gives the team the tools they need to:

  • Imbibe the Agile mindset
  • Deliver business value
  • Achieve self organization and predictability
  • Increase visibility and control
  • Improve stakeholder engagement and management of change

The Liftoff should ideally be followed by team coaching over a period of time.

Target audience

This Liftoff is designed for the full Scrum team, including Product Owner, Scrum Master and Development team members. Other stakeholders may be called upon during the workshop to provide feedback and or context to the team.


The power and efficacy of the Scrum Team Liftoff will be maximized in part by pre-workshop preparation in the following areas:

  • Clarity of draft Product Vision and Mission
  • Quality of initial enabling artifacts (e.g. roadmap, story map, architecture, process)
  • Readiness of an initial Product Backlog

A coach can work with the Product Owner, Architect and ScrumMaster in advance to align on strategic outcomes and generate initial artifacts.

Duration: 3 days

Program Coverage

Day 1:Agile mindset

Context setting, Team Formation, Agile Mindset, Scrum Framework, Team Working Agreements

Day 2: Mission, Vision and Roadmap

Project Context (Business, technical, regulatory), Project Vision, Success Criteria, Team Name, Collaborative Roadmap Creation, Epic break down into user stories

Day 3: Working Agreements & Release Planning

Story estimation, Release Planning, Sprint simulation, Plan for next steps



Agile is easy to learn but hard to practice.

Many companies have smoothly transitioned to agile practices, but several others have failed in their transition or have faced many difficulties while transitioning. As per the VersionOne 11th State of Agile Survey (2016) the top two challenges faced while adopting Agile are organizational culture at odds with agile values (63% of organizations), and lack of skills or experience with agile methods (47%).

Our Agile Coaching services will set up your organization for a successful transition, develop  your teams and enable a culture of continuous improvement to reap all the benefits of an Agility.

An Agile Coach is a guide for the team – hand-holding them as they interpret and implement Agile practices – and taking them to a point where they can be self-sufficient and can carry on smoothly by themselves with the new practices.

An Agile Coach can help even mature Agile teams to look into their own practices and continuously improve their delivery.

Coaching services:

  • Using SAFe for scaling Agile to large teams and organizations
  • Creating a road map for Agile implementation
  • Defining Agile processes
  • Creating Agile teams
  • Hand-holding teams until they mature with Agile
  • Measuring& enhancing Agile Maturity of teams and organizations
  • Assessing and improving customer satisfaction

Who it is for?

Coaching individuals like Scrum Masters, Product Owners and senior managers


Deliver IT services efficiently and effectively to user consistently

Information technology Infrastructure Library

The Information Technology Infrastructure Library (ITIL) is a framework of best practices for delivering IT services and has become the standard for IT service management worldwide. It is a systematic approach to manage IT services efficiently and effectively. It helps businesses manage risk, strengthen customer relations, establish cost-effective practices and deliver IT services consistently to the stakeholders.
ITIL v4 foundation course is based on curriculum suggested for ITIL foundation to help you achieve entry level certificate.

Course Coverage:

This program will help participants achieve the following:

  • Provides participants firm understanding of ITIL V 4.0 framework, core concepts and terminologies.
  • Helps participants understand the key elements, concepts, and terminology used in ITIL
  • Learn the process to create value in the service value system
  • Prepare for ITIL Foundation certificate.

It consists of the following five modules:

Module 1: ITIL4 Overview

Module 2: Key Concepts of Service Management

Module 3: Four Dimensions of Service Management viz Organizations and people, Information and technology, Partners and suppliers, Value streams and processes

Module 4: Service Value System viz Components of SVS, Service value chain and its activities, Service value Stream, ITIL Guiding Principles

Module 5: ITIL Practices viz General Management Practices, Service Management Practices, Technical Management Practices

Duration: 2 days

Target audience:

Program Managers, Delivery Managers, Project Managers, Product Managers, Tech Leads, Developers, Testers, Business Analysts, executives and non-IT teams

Professional Scrum Master (PSM)

Learn Scrum from Those Who Created and Maintain It

Professional Scrum MasterTM(PSM) is a 2-day course that covers the principles and (empirical) process theory underpinning the Scrum framework and the role of the Scrum Master in it. This course is a combination of instruction and team-based exercises and teaches what is at the heart of the Scrum and Agile movement. The course also includes a free attempt at the globally recognized Professional Scrum Master I certification exam (PSM I).

What You Will Learn

PSM I LogoOver the 2 days, students will see why PSM is the cutting-edge course for effective Scrum Masters and for anyone coaching a team toward increased efficiency and effectiveness. The course includes advanced thinking for servant-leadership and behavioral shifts.

Throughout the course, students are challenged to think in terms of the Scrum principles to better understand what to do when returning to the workplace.

The PSM course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. This course is made up of discussions and hands-on exercises based upon real-life cases.

High Level Content

Understanding and Applying the Scrum Framework

  • Empiricism
  • Scrum Values
  • Roles
  • Events
  • Artifacts
  • “Done”

Developing People and Teams

  • Self-Organizing Teams
  • Facilitation
  • Leadership Styles
  • Coaching and Mentoring

Managing Products with Agility

  • Forecasting and Release Planning
  • Product Value
  • Product Backlog Management

Developing and Delivering Products Professionally

  • Emergent Software Development
  • Managing Technical Risk
  • Continuous Quality

Professional Scrum Master Certification

All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. PSM class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. Students of official PSM classes are also entitled to a 40% discount on the PSM II assessment once passing PSM I.